Customer Support

Why do you need a live chat on your website? To engage and convert your visitors into customers. Customer service software for your email, live chat, social media and more tools to help you optimize your fashion business customer support can be found in this section.

LIVECHAT

LiveChat is a fully capable tool that gives you a complex customer service and helps you proactively convert website visitors into customers.

RESPOND BY BUFFER

Respond is a social customer service and community engagement tool, built by Buffer.

ZENDESK

Zendesk is a leading cloud-based customer service software solution.

SQUARESEND

Squaresend turns your mailto links into delightful feedback forms.

CASENGO

Casengo offers super simple customer service software for email, live chat, and social media.

FRONT

Manage hello@, sales@, support@, and more — all in one place with Front.

USERVOICE

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform.

KEEPING

Keeping is a Gmail extension that adds helpdesk functionalities to any Gmail account.

CLICKDESK

Engage your website visitors with ClickDesk – a reliable combo of Live Chat, Helpdesk, Voice and Video tools for your website.

Threads Team

We believe in change. We believe in leaving a lasting impact. That's why threads mission is to empower the next of South African fashion entrepreneurs by providing them with the tools, resources, and networks to run a sustainable business operation and thrive internationally.